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The Handbook of Task Analysis for Human-Computer Interaction
The Handbook of
Task Analysis
for Human-Computer Interaction
Edited by
Dan Diaper • Neville Stanton
220886445.001.png
THE HANDBOOK OF TASK ANALYSIS FOR
HUMAN-COMPUTER INTERACTION
THE HANDBOOK OF TASK ANALYSIS
FOR HUMAN-COMPUTER INTERACTION
Edited by
Dan Diaper
Bournemouth University
Neville A. Stanton
Brunel University
LAWRENCE ERLBAUM ASSOCIATES, PUBLISHERS
2004 Mahwah, New Jersey
London
220886445.002.png
Editor:
Bill Webber
Editorial Assistant:
Kristin Duch
Cover Design:
Kathryn Houghtaling Lacey
Textbook Production Manager:
Paul Smolenski
Full-Service Compositor:
TechBooks
Text and Cover Printer:
Hamilton Printing Company
This book was typeset in 10/12 pt. Times Roman, Bold, and Italic.
The heads were typeset in Americana, Americana Bold, and Americana Bold Italic.
2004 by Lawrence Erlbaum Associates, Inc
All right reserved. No part of this book may be reproduced in
any form, by photostat, microfilm, retrieval system, or any
other means, without prior written permission of the publisher.
Lawrence Erlbaum Associates, Inc., Publishers
10 Industrial Avenue
Mahwah, New Jersey 07430
www.erlbaum.com
The editor, authors, and the publisher have made every effort to provide accurate and
complete information in this handbook but the handbook is not intended to serve as a
replacement for professional advice. Any use of this information is at the reader’s
discretion. The editor, authors, and the publisher specifically disclaim any and all
liability arising directly or indirectly from the use or application of any information
contained in this handbook. An appropriate professional should be consulted
regarding your specific situation.
Library of Congress Cataloging-in-Publication Data
The handbook of task analysis for human-computer interaction/edited
by Dan Diaper & Neville A. Stanton.
p. cm.
ISBN 0-8058-4432-5 (casebound : alk. paper) – ISBN 0-8058-4433-3 (pbk. : alk. paper)
1. Human-computer interaction—Handbooks, manuals, etc. 2. Task analysis—Handbooks,
manuals, etc.
I. Diaper, D. (Dan) II. Stanton, Neville, 1960–
QA76.9.H85H365 2003
005.1—dc21
2003012434
Copyright c
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