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BBC - Working Abroad
1
I GENERAL
INTRODUCTION:
'Working Abroad' is for those of you who've always wanted to get out of your chairs and go and do something else instead.
Each unit on the left explores different issues connected with working abroad and by clicking on the photographs on the right,
you can find out about people's personal experiences .
There are also vocabulary pages, exercises and quizzes to help you develop and test your English.
For a more detailed guide to the site, click on the link below. Or go to the next page to hear our interviewees introduced
themselves.
This site is based upon a six part radio series. You can access the programmes by using the links on the left.
Eight people, all of whom were working abroad, were interviewed for the series. You can find out more about five of them by
clicking on their photos on the right.
But for now, listen to four of our interviewees introduce themselves. Can you identify what jobs they each do?
CULTURAL DIFFERENCES?
Living and working abroad would be really easy if everyone spoke the same way and behaved in the same way. But, as soon as
you leave your own culture it quickly becomes clear that things are not the same.
There are small and large differences between cultures. And how well you are able to deal with these differences will affect
how good your experience will be.
THINK: What sort of things do you think might be different between two cultures?
Richard Cook
When people go into another cultural environment some of the things that can be different for them are such things as the verbal
communication style, that can be radically different. And we're not just talking about a different language but literally the way
that we use verbal communication.
Secondly, the non-verbal communication, body language, the gestures and the things that we do as part of our communication.
Things like time. Do we see time as a linear process with a fixed series of events following each other, or is time something much
looser, much more flexible?
WHY WORK ABROAD?
As we've seen, there can be many things that make working abroad difficult, things like language differences and time. So why
do you think that people do it?
Professor Petruska Clarkson believes that people may go abroad because they are unhappy where they currently are. But she
also has two other reasons.
Listen to the audio and work out what Professor Clarkson's other reasons are.
Professor Clarkson
People are curious, or they might feel I don't know very much what to do and I want to have the equivalent of a gap year . I want
to experience other cultures and then once you know, you've had some familiarity working in a foreign culture you can think
about whether you want to go back to own.
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Another reason for going is where people really want to go and improve themselves . Where the situation that they are in in their
countries may not give them the scope for their ambitions and of course many people do go and work abroad for those reasons -
to find a place where they can fulfill themselves.
Professor Clarkson gave three reasons why people go to work in different countries. First, that they are unhappy where there
are. Two, that they are not sure what they want to do and are curious about other cultures and three that they want to improve
themselves.
Listen to four of our interviewees. For each person decide which one of Professor Clarkson's reasons is their reason for moving
abroad.
Chris
I always had a dream to come over to the UK, to work in this country and to benefit. That's the reason for me to live in Europe
and to experience that to the full.
Maralde
I always wanted to work in a multicultural environment and that really made me come to Paris and apply for a job, like really
living here.
Federico
I decided to come to Germany because I wanted to fully develop my international experience that I started in London. I didn't
want to go back to Argentina right at this moment. I thought that the best thing was to fully develop that experience.
Adam
I work here in England because I need money to live here and for equipment for my band. I spent my money for my band, so I
need money only for this yeah.
THINK: For what other reasons might people choose to live and work in another country?
FIRST IMPRESSIONS
Whatever the difficulties working abroad might cause, there are millions of people working abroad right now, experiencing and
enjoying life in a different culture. But what's it like the first time you arrive in a new country?
Listen to our interviewees to hear their first impressions of life abroad. As you listen try to answer these three questions.
1. What was the difficulty in France?
2. Which person learnt about what food the British ate?
3. Is non verbal communication more important in northern or southern Europe?
Maralde
I arrived here and I just wanted to call my parents and say that I had arrived. So I tried to plug in my telephone and realised that
they have got a completely different system and I wouldn't have thought this because we are like neighbouring countries. So I
really supposed it was exactly the same.
Adam
In the beginning it was really difficult to feel this place like London, understand the culture what English people eat, what they're
talking about.
Chris
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The non-verbal communication in Southern European countries is certainly much more important than in Northern European
countries and there you wouldn't keep that much of a distance between a person, for example, as you do in Germany
VOCABULARY
access: Find
ambitions: Strong desires to achieve things
based upon: Developed from
culture: The customs, social institutions etc. of a particular nation
differences: The ways in which two things are not the same
first impressions: The original feeling or thoughts that you have about something
foreign culture: A culture that is different to your own
gap year: Often a year that young people taken after school and before university
identify: Show or prove what something or someone is
personal experiences: The things that happen to you over a period of time
scope: The opportunity to achieve or do something
to deal with: Find
to go and improve themselves: To develop their skills and abilities
unit: Here, module, section
II LANGUAGE
INTRODUCTION:
This unit explores verbal communication and language; the words we use, how we use them and how we say or write them.
To be successful you need to both understand what you are being told and to know that people understand you.
Over the next few pages, you'll find out about some of the more common ways in which language creates difficulties and hear
some advice on how to overcome them.
ACTIVITY
Listen to our interviewees' experiences. What did one interviewee have to do in a canteen apart from speak French?
Andre
As soon as you start working with refugees languages stops being the barrier because everyone has a difficulty in communicating
themselves.
Maralde
At the canteen you have to speak French or just point, otherwise you won't get what you wanted.
Emma
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Some of them good because they are English, some of them from other countries they speak quite good and they speak quite
quick, so I can't understand properly everything.
MISUNDERSTANDINGS:
So verbal communication is all about the words that you say, write and read. And it's easy to get this wrong.
Most misunderstandings happen because people use the wrong word or mispronounce particular sounds. We then think that
they mean one thing when, in fact, they mean something else.
ACTIVITY
Maralde and Emma have had some language misunderstandings. As you listen to them explain, try to answer these questions:
What was the name of Maralde's t-shirt and what did it mean in French? What were the two words that Emma mixed up?
Maralde
I think the funniest one that sort of happened to me was when I, one day, wore my TATE gallery t-shirt to work and it has got
TATE written in huge pink letters on it. I sat at my desk and then I realised that all the French colleagues that came in grinned at
me broadly.
After sometime I just asked another colleague, like, 'What's going on here?'
Then the colleague was a bit embarrassed and he explained to me that in French TATEZ means to touch. So TATE is the
imperative and so I was wearing this t-shirt saying, like, touch, all day.
Emma
One time was that a customer and a stylist did her highlights and she put her highlights and just leave for a while and she said
can you give her water. And she said so quick that I understand she want that I wash her highlights. And I put her hair in the
basin and I wash her highlights and then she come to me and said, 'What are you doing?', 'I'm washing', 'No, no, no, she want
just the water.'
How can you make it easier for yourself to not make these types of mistakes? Richard Cook's here to help.
ACTIVITY
Listen to what Richard has to say. What are the three suggestions that he offers to help your communication with others ?
Richard Cook
Well I think the first thing to do is really be aware of yourself as a communicator; how are you speaking? Are you clear? And
secondly, what are the rules of the people that you are now working with?
I think as well that you need to become more aware of the actual process of communication and slow it down. So you can say,
'Well is it alright if I just ask a few questions sometimes when we are having a meeting?'
I think people, generally, are happy about you asking questions rather than you making mistakes.
THINK: Richard gave an example of a question to help understanding. What other questions could you ask? Have a look at the
vocabulary page for some examples.
ACCENTS:
The problem with a different language is that once you've learnt the words and phrases, got used to the sounds of the language,
there's always something else to trip you up . The particular way that a person speaks, their accent .
ACTIVITY
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Listen to Adam and Chris talking about some of the difficulties they've had with accents.
Which nationality's accent does Adam have trouble with and what phrase does Chris use to describe a very controlled and old
form of English?
Adam
Some people is from Scotland, some people is from Ireland, some people is from Europe and sometimes it is difficult to
understand everything. And when I start talking with some from Scotland, this for me this is very difficult English. This guy starts
speak with me, so I try to understand but sometimes I might ask three times, so, what he wants. So, yeah, sometimes it is
difficult, yeah.
Chris
I certainly had some difficulties initially when I came over to this country because not everyone does speak Queen's English, so it
sometimes makes it quite difficult to communicate. For example, with parents, if they speak a very strong regional accent ,
sometimes, unfortunately, I had to ask and re-ask and really specify my question again. And sometimes I was sitting there and I
thought, how can I just really get this question right to really get the information I need to really evaluate this situation properly.
TONE, VOLUME, STRESS:
You know the words, you understand the accents and yet… and yet there's another difficulty with verbal communication!
No one speaks in exactly the same way or with the same style. And across cultures, the ways that people speak can vary
considerably .
To help make yourself understood you need to find out how a particular culture uses language. Getting it wrong can create very
unexpected problems.
ACTIVITY
Listen to psychologist Petruska Clarkson. What is the main thing that she says people get wrong when using language in a new
culture?
Professor Clarkson
One of the differences that I have noticed a lot from people who have changed cultures has to do with loudness of your voice.
And sometimes people can live in a culture for a very long time and be doing it wrong all the time and not understanding why
because people from inside that culture may not know to tell them, 'The fact is, when you speak you speak too loudly for people
in this culture'.
So everybody just kind of shies away from you and don't talk to you and they may experience you as aggressive or loud or
extrovert or something not right. But basically it's because your tone of your voice is louder than the people around you. This is
one I have often come across. Of course, when people come into English culture they have to drop their voices a lot.
So whatever language you need to speak in, there are certain characteristics of that language. For example, loudness of voice.
Other characteristics include the intonation pattern , how fast you speak and where the stress in a sentence falls. But if you get
the words right, why does it matter if you get the intonation or stress wrong?
ACTIVITY
Listen to Richard Cook explain the two different ways that stress is added to speech. What are they and why does it matter if
you get it wrong?
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