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A Guide to the Business Analysis Body of Knowledge
Version 1.6
Business Analysis
Body of Knowledge
International Institute of Business Analysis
A Guide to the
International Institute of Business Analysis
Guide to the Business Analysis Body of Knowledge
Draft Material for Review and Feedback
Release 1.6 Draft
Table of Contents
Table of Contents
CHAPTER 1: PREFACE AND INTRODUCTION
TABLE OF CONTENTS............................................................................................................................................ I
PREFACE TO RELEASE 1.6 .................................................................................................................................... 1
1.1
WHAT IS THE IIBA BOK ........................................................................................................................... 5
1.2
PURPOSE OF THE GUIDE TO THE IIBA BOK ........................................................................................... 5
1.3
DEFINING THE BUSINESS ANALYSIS PROFESSION............................................................................... 6
1.4
CORE CONCEPTS OF BUSINESS ANALYSIS............................................................................................ 6
1.4.1
D
EFINITION OF A REQUIREMENT
..............................................................................................................................................................7
1.4.2
E
FFECTIVE REQUIREMENTS PRACTICES
....................................................................................................................................................7
1.5
THE BODY OF KNOWLEDGE IN SUMMARY ........................................................................................... 8
1.5.1
E
NTERPRISE
A
NALYSIS
................................................................................................................................................................................8
1.5.2
R
EQUIREMENTS
P
LANNING AND
M
ANAGEMENT
....................................................................................................................................9
1.5.3
R
EQUIREMENTS
E
LICITATION
....................................................................................................................................................................9
1.5.4
R
EQUIREMENTS
A
NALYSIS AND
D
OCUMENTATION
...........................................................................................................................10
1.5.5
R
EQUIREMENTS
C
OMMUNICATION
.......................................................................................................................................................10
1.5.6
S
OLUTION
A
SSESSMENT AND
V
ALIDATION
........................................................................................................................................10
1.5.7
C
OMPLEMENTARY
C
HAPTERS
................................................................................................................................................................10
1.6
THE BODY OF KNOWLEDGE IN CONTEXT ........................................................................................... 11
1.6.1
B
ODY OF
K
NOWLEDGE RELATIONSHIPS
...............................................................................................................................................11
1.6.2
R
ELATIONSHIP TO THE SOLUTIONS LIFECYCLE
..................................................................................................................................14
CHAPTER 2: ENTERPRISE ANALYSIS
2.1
INTRODUCTION.................................................................................................................................... 15
2.1.1
S
TRATEGIC
P
LANNING
.............................................................................................................................................................................16
2.1.2
S
TRATEGIC
G
OAL
S
ETTING
.....................................................................................................................................................................17
2.1.3
T
HE
B
USINESS
A
NALYST
S
TRATEGIC
R
OLE
.........................................................................................................................................18
2.1.4
T
HE
B
USINESS
A
NALYST
E
NTERPRISE
A
NALYSIS
R
OLE
......................................................................................................................19
2.1.5
E
NTERPRISE
A
NALYSIS
A
CTIVITIES
.........................................................................................................................................................19
2.1.6
R
ELATIONSHIP TO
O
THER
K
NOWLEDGE
A
REAS
.................................................................................................................................22
2.2
CREATING AND MAINTAINING THE BUSINESS ARCHITECTURE ........................................................ 22
2.2.1
P
URPOSE
....................................................................................................................................................................................................22
2.2.2
D
ESCRIPTION
............................................................................................................................................................................................23
2.2.3
K
NOWLEDGE
.............................................................................................................................................................................................24
2.2.4
S
KILLS
........................................................................................................................................................................................................25
2.2.5
P
REDECESSORS
.........................................................................................................................................................................................25
2.2.6
P
ROCESS AND
E
LEMENTS
.......................................................................................................................................................................25
2.2.7
S
TAKEHOLDERS
........................................................................................................................................................................................28
2.2.8
D
ELIVERABLES
..........................................................................................................................................................................................28
2.2.9
T
ECHNIQUES
.............................................................................................................................................................................................28
2.3
CONDUCTING FEASIBILITY STUDIES................................................................................................... 32
2.3.1
P
URPOSE
....................................................................................................................................................................................................32
A Guide to the Business Analysis Body of Knowledge, Release 1.6
©2006, International Institute of Business Analysis
http://www.theiiba.org/
i
Table of Contents
2.3.2
D
ESCRIPTION
............................................................................................................................................................................................32
2.3.3
K
NOWLEDGE
.............................................................................................................................................................................................33
2.3.4
S
KILLS
........................................................................................................................................................................................................33
2.3.5
P
ROCESS AND
E
LEMENTS
.......................................................................................................................................................................34
2.3.6
S
TAKEHOLDERS
........................................................................................................................................................................................37
2.3.7
D
ELIVERABLES
..........................................................................................................................................................................................37
2.3.8
T
ECHNIQUES
.............................................................................................................................................................................................39
2.4
DETERMINING PROJECT SCOPE .......................................................................................................... 42
2.4.1
P
URPOSE
....................................................................................................................................................................................................42
2.4.2
D
ESCRIPTION
............................................................................................................................................................................................43
2.4.3
K
NOWLEDGE
.............................................................................................................................................................................................43
2.4.4
S
KILLS
........................................................................................................................................................................................................44
2.4.5
P
REDECESSORS
.........................................................................................................................................................................................45
2.4.6
P
ROCESS AND
E
LEMENTS
.......................................................................................................................................................................45
2.4.7
S
TAKEHOLDERS
........................................................................................................................................................................................46
2.4.8
D
ELIVERABLES
..........................................................................................................................................................................................46
2.4.9
T
ECHNIQUES
.............................................................................................................................................................................................47
2.5
PREPARING THE BUSINESS CASE ........................................................................................................ 48
2.5.1
P
URPOSE
....................................................................................................................................................................................................48
2.5.2
D
ESCRIPTION
............................................................................................................................................................................................48
2.5.3
K
NOWLEDGE
.............................................................................................................................................................................................48
2.5.4
S
KILLS
........................................................................................................................................................................................................49
2.5.5
P
REDECESSORS
.........................................................................................................................................................................................49
2.5.6
P
ROCESS AND
E
LEMENTS
.......................................................................................................................................................................49
2.5.7
S
TAKEHOLDERS
........................................................................................................................................................................................51
2.5.8
D
ELIVERABLES
..........................................................................................................................................................................................51
2.5.9
T
ECHNIQUES
.............................................................................................................................................................................................53
2.6
CONDUCTING THE INITIAL RISK ASSESSMENT................................................................................... 54
2.6.1
P
URPOSE
....................................................................................................................................................................................................54
2.6.2
D
ESCRIPTION
............................................................................................................................................................................................54
2.6.3
K
NOWLEDGE
.............................................................................................................................................................................................54
2.6.4
S
KILLS
........................................................................................................................................................................................................54
2.6.5
P
REDECESSORS
.........................................................................................................................................................................................55
2.6.6
P
ROCESS AND
E
LEMENTS
.......................................................................................................................................................................55
2.6.7
S
TAKEHOLDERS
........................................................................................................................................................................................56
2.6.8
D
ELIVERABLES
..........................................................................................................................................................................................56
2.6.9
T
ECHNIQUES
.............................................................................................................................................................................................56
2.7
PREPARING THE DECISION PACKAGE ................................................................................................. 57
2.7.1
P
URPOSE
....................................................................................................................................................................................................57
2.7.2
D
ESCRIPTION
............................................................................................................................................................................................57
2.7.3
K
NOWLEDGE
.............................................................................................................................................................................................57
2.7.4
S
KILLS
........................................................................................................................................................................................................57
2.7.5
P
REDECESSORS
.........................................................................................................................................................................................57
2.7.6
P
ROCESS AND
E
LEMENTS
.......................................................................................................................................................................57
2.7.7
S
TAKEHOLDERS
........................................................................................................................................................................................58
2.7.8
D
ELIVERABLES
..........................................................................................................................................................................................58
2.7.9
T
ECHNIQUES
.............................................................................................................................................................................................58
2.8
A Guide to the Business Analysis Body of Knowledge, Release 1.6
©2006, International Institute of Business Analysis
http://www.theiiba.org/
ii
SELECTING AND PRIORITIZING PROJECTS.......................................................................................... 58
Table of Contents
2.9
LAUNCHING NEW PROJECTS ............................................................................................................... 59
2.10
MANAGING PROJECTS FOR VALUE ..................................................................................................... 59
2.11
TRACKING PROJECT BENEFITS ............................................................................................................ 60
2.12
REFERENCES ......................................................................................................................................... 60
CHAPTER 3: REQUIREMENTS PLANNING AND MANAGEMENT
3.1
INTRODUCTION.................................................................................................................................... 63
3.1.1
K
NOWLEDGE
A
REA
D
EFINITION
............................................................................................................................................................63
3.1.2
R
ATIONALE FOR
I
NCLUSION
..................................................................................................................................................................63
3.1.3
K
NOWLEDGE
A
REA
T
ASKS
......................................................................................................................................................................64
3.1.4
R
ELATIONSHIP TO OTHER
K
NOWLEDGE
A
REAS
..................................................................................................................................64
3.2
UNDERSTAND TEAM ROLES FOR THE PROJECT ................................................................................. 64
3.2.1
TASK: I
DENTIFY AND
D
OCUMENT
T
EAM
R
OLES FOR THE
P
ROJECT
..............................................................................................65
3.2.2
TASK: I
DENTIFY AND
D
OCUMENT
T
EAM
R
OLE
R
ESPONSIBILITIES
.................................................................................................68
3.2.3
T
ASK
: I
DENTIFY
S
TAKEHOLDERS
............................................................................................................................................................72
3.2.4
T
ECHNIQUE
: C
ONSULT REFERENCE MATERIALS
..................................................................................................................................73
3.2.5
T
ECHNIQUE
: Q
UESTIONNAIRE TO IDENTIFIED STAKEHOLDERS
........................................................................................................75
3.2.6
T
ASK
: D
ESCRIBE THE
S
TAKEHOLDERS
..................................................................................................................................................76
3.2.7
T
ECHNIQUE
: I
NTERVIEW
S
TAKEHOLDERS TO SOLICIT DESCRIPTION
...............................................................................................78
3.2.8
T
ASK
: C
ATEGORIZE THE
S
TAKEHOLDERS
.............................................................................................................................................81
3.3
DEFINE BUSINESS ANALYST WORK DIVISION STRATEGY ................................................................. 82
3.3.1
T
ASK
: D
IVIDE
W
ORK AMONGST A
B
USINESS
A
NALYST
T
EAM
..........................................................................................................82
3.3.2
T
ECHNIQUE
: B
USINESS
A
NALYST
W
ORK
D
IVISION
S
TRATEGY
.........................................................................................................83
3.3.3
T
ECHNIQUE
: C
O
-
ORDINATION OF
I
NFORMATION WITHIN THE
T
EAM
............................................................................................87
3.3.4
T
ECHNIQUE
: K
NOWLEDGE
T
RANSFER
..................................................................................................................................................90
3.4
DEFINE REQUIREMENTS RISK APPROACH .......................................................................................... 92
3.4.1
T
ASK
: I
DENTIFY
R
EQUIREMENTS
R
ISKS
..................................................................................................................................................94
3.4.2
T
ASK
: D
EFINE
R
EQUIREMENTS
R
ISK
M
ANAGEMENT
A
PPROACH
.....................................................................................................95
3.4.3
T
ECHNIQUE
: R
EQUIREMENTS
R
ISK
P
LANNING
.....................................................................................................................................96
3.4.4
T
ECHNIQUE
: R
EQUIREMENTS
R
ISK
M
ONITORING
...............................................................................................................................98
3.4.5
T
ECHNIQUE
: R
EQUIREMENTS
R
ISK
C
ONTROL
.....................................................................................................................................99
3.5
DETERMINE PLANNING CONSIDERATIONS ...................................................................................... 100
3.5.1
T
ASK
: I
DENTIFY
K
EY
P
LANNING
I
MPACT
A
REAS
............................................................................................................................... 101
3.5.2
T
ASK
: C
ONSIDER THE
SDLC M
ETHODOLOGY
................................................................................................................................ 102
3.5.3
T
ASK
: C
ONSIDER THE
P
ROJECT
L
IFE
C
YCLE
M
ETHODOLOGY
...................................................................................................... 104
3.5.4
T
ASK
: C
ONSIDER
P
ROJECT
R
ISK
, E
XPECTATIONS
,
AND
S
TANDARDS
........................................................................................... 105
3.5.5
T
ASK
: R
E
-P
LANNING
............................................................................................................................................................................. 108
3.5.6
T
ASK
: C
ONSIDER
K
EY
S
TAKEHOLDER
N
EEDS AND
L
OCATION
..................................................................................................... 109
3.5.7
T
ASK
: C
ONSIDER THE
P
ROJECT
T
YPE
................................................................................................................................................ 110
3.6
SELECT REQUIREMENTS ACTIVITIES ................................................................................................. 111
3.6.1
T
ASK
: D
ETERMINE
R
EQUIREMENTS
E
LICITATION
S
TAKEHOLDERS AND
A
CTIVITIES
.................................................................. 112
3.6.2
T
ASK
: D
ETERMINE
R
EQUIREMENTS
A
NALYSIS AND
D
OCUMENTATION
A
CTIVITIES
.................................................................. 115
3.6.3
T
ASK
: D
ETERMINE
R
EQUIREMENTS
C
OMMUNICATION
A
CTIVITIES
.............................................................................................. 116
3.6.4
T
ASK
: D
ETERMINE
R
EQUIREMENTS
I
MPLEMENTATION
A
CTIVITIES
............................................................................................... 118
3.7
A Guide to the Business Analysis Body of Knowledge, Release 1.6
©2006, International Institute of Business Analysis
http://www.theiiba.org/
iii
ESTIMATE REQUIREMENTS ACTIVITIES ............................................................................................ 119
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