Word
part of speech

Meaning

Example sentence

adjoining rooms
noun

two hotel rooms with a door in the centre

If you want we can book your parents in an adjoining room.

amenities
noun

local facilities such as stores and restaurants

We are located downtown, so we are close to all of the amenities.

attractions
noun

things for tourists to see and do

The zoo is our city's most popular attraction for kids.

baggage
noun

bags and suitcases packed with personal belongings

If you need help with your baggage we have a cart you can use.

Bed and Breakfast
noun

a home that offers a place to stay and a place to eat

I can book you into a beautiful Bed and Breakfast on the lake.

bellboy
noun

a staff member who helps guests with their luggage

The bellboy will take your bags to your room for you.

book
verb

arrange to stay in a hotel

I can book your family in for the weekend of the seventh.

booked
adj

full, no vacancies

I'm afraid the hotel is booked tonight.

brochures
noun

small booklets that provide information on the local sites and attractions

Feel free to take some brochures to your room to look at.

check-in
verb

go to the front desk to receive keys

You can check-in anytime after four o'clock.

check-out
noun

return the keys and pay for the bill

Please return your parking pass when you check-out.

complimentary breakfast
noun

free of charge

All of our rooms have complimentary soap, shampoo, and coffee.

cot, rollaway bed
noun

a single bed on wheels that folds up

If you need an extra bed, we have cots available.

damage charge
noun

money a guest owes for repairs to hotel property (when caused by violent or careless acts)

We will have to add a damage charge for the hole you put in the wall.

deposit
noun

amount paid ahead of time to secure a reservation

You will not receive your deposit back if you cancel.

double bed
noun

a bed large enough for two people

They are a family of four, so give them a room with two double beds.

floor
noun

a level of the building

The swimming pool is on the main floor.

front desk, reception
noun

the place where guests go to check in and out and to get information

Towels are available at the front desk.

guest
noun

a person that is staying at the hotel

Our washrooms are for guests only.

hostel
noun

a very inexpensive place for backbackers and travelers on a budget

In the hostel you probably won't get your own room.

hotel manager
noun

person in charge at the hotel

I'll let you make your complaint to the hotel manager.

housekeeping, maid noun

staff members that clean the rooms and linen

Put a sign on the door if you want housekeeping to come in and change the sheets on the bed.

ice machine
noun

a machine that automatically makes ice that guests can use to keep drinks cold

There is an ice machine by the elevator on all of the even numbered floors.

indoor pool
noun

place for guests to swim inside the hotel

The heated indoor pool is open until 10 pm.

inn
noun

another word for "hotel"

There's an inn on the other side of town that has a vacancy.

Jacuzzi, hot tub, whirl pool
noun

a small hot pool for relaxation

Our honeymoon room has a personal hot tub.

king-size bed
noun

extra large bed

A room with a king size bed...