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Site-Seeing
Table of Contents
Site-Seeing—A Visual Approach To Web Usability ...................................................................... 1
Preface: Looking At Web Usability ................................................................................................ 4
How to Use this Book ............................................................................................................ 4
The Examples in this Book..................................................................................................... 5
Acknowledgements ................................................................................................................ 5
Part I: Think Before You Communicate: The Planning Stages .................................................... 7
Chapter 1: What Do You Want To Say? Deciding On Content .................................................... 8
Know What To Say................................................................................................................ 9
Understand Your Audience .................................................................................................. 12
What they are looking for ..................................................................................................... 13
Determining Content ............................................................................................................ 16
Writing It All Down ............................................................................................................. 17
Chapter 2: You Need A Plan: Preparing For Content................................................................. 19
Organizing Your Site ........................................................................................................... 19
Navigating Your Content ..................................................................................................... 28
Finding Your Personality ..................................................................................................... 36
Remembering Your Limitations ........................................................................................... 39
Scheduling Your Progress .................................................................................................... 42
Part II: How To Communicate: The Three "Lexicons" Of Web Usability................................. 44
Chapter 3: Technically, It's a Lexicon: Technical Considerations .............................................. 45
Getting Technical................................................................................................................. 45
Responding Promptly........................................................................................................... 46
Unifying the Web................................................................................................................. 49
Following Links ................................................................................................................... 56
Assembling the Page ............................................................................................................ 66
Being Accessible.................................................................................................................. 69
Chapter 4: Birds of a Feather Flock Together: Visual Organization Principles......................... 71
Speaking Visually ................................................................................................................ 71
Seeing Information............................................................................................................... 72
Building a Hierarchy ............................................................................................................ 76
Educating your audience ...................................................................................................... 80
Chapter 5: Who Are You? Get a Personality............................................................................... 93
What is Personality?............................................................................................................. 93
Why Have a Personality? ..................................................................................................... 96
How to Get a Personality.................................................................................................... 101
Part III: Start Communicating: Online, That Is........................................................................ 118
Chapter 6: Fundamental Particles: The Elements Of Web ....................................................... 119
Working the Elements ........................................................................................................ 119
Navigation Systems ........................................................................................................... 122
Body Text .......................................................................................................................... 127
Images ............................................................................................................................... 135
Page Footers ...................................................................................................................... 139
Forms ................................................................................................................................ 143
Chapter 7: Home Is A Cluttered Place, Indeed! ........................................................................ 149
What Belongs at Home? ..................................................................................................... 149
First Impressions ................................................................................................................ 159
What's Inside?.................................................................................................................... 161
New Additions ................................................................................................................... 167
Chapter 8: Beyond the Static Web: Dynamic Content & Web Applications ............................ 171
A Web in Need .................................................................................................................. 171
Dynamic Designs ............................................................................................................... 174
Generation PLEX............................................................................................................... 179
Conclusion: What's Next ............................................................................................................ 185
Okay, but what is next for the Web? ................................................................................... 185
What's next for Luke? ........................................................................................................ 187
Bibliography: Further Readings................................................................................................. 188
Color Theory ..................................................................................................................... 188
Experience Design ............................................................................................................. 188
Information Architecture.................................................................................................... 188
Information Design ............................................................................................................ 188
Interface Design................................................................................................................. 188
Navigation ......................................................................................................................... 189
Psychology & Human Factors ............................................................................................ 189
Typography ....................................................................................................................... 189
Web Applications .............................................................................................................. 190
Web Programming ............................................................................................................. 190
Web Design ....................................................................................................................... 190
World Wide Web History................................................................................................... 190
Web Usability .................................................................................................................... 190
Site-Seeing - A Visual Approach To Web Usability
Site-Seeing—A Visual Approach To Web
Usability
Luke Wroblewski
With contributions by Nan Goggin and Jennifer Gunji
Copyright © 2002 Hungry Minds, Inc.
All rights reserved. No part of this book, including interior design, cover design, and icons, may be
reproduced or transmitted in any form, by any means (electronic, photocopying, recording, or otherwise)
without the prior written permission of the publisher.
Published by Hungry Minds, Inc.
909 Third Avenue
New York, NY 10022
Library of Congress Control Number: 2002103280
ISBN: 0-7645-3674-5
Credits
Outline Contributors:
Nan Goggin & Jennifer Gunji
Book Design:
Jennifer Gunji
Book Layout:
Jennifer "The Goonj" Gunji, Ryan "Raza" Ruel, & Jeff "Wiggy" Wegesin
Permissions:
Luke Wroblewski
Editor:
Kelly Ewing
Technical Editor:
Kyle D. Bowen
Acquisitions Editor:
Tom Heine
Editorial Manager:
Rev Mengle
Indexer:
Johnna Van Hoose
Cover Design:
Anthony Bunyan
Cover Photo:
©Alexander Walter/Getty Images
Senior Vice President, Technical Publishing:
Richard Swadley
Vice President and Publisher:
Barry Pruett
Production Coordinator:
Nancee Reeves
Publisher:
Wiley
Production: 1K/RS/QW/QS/IN
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Site-Seeing - A Visual Approach To Web Usability
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