John.Wiley.&.Sons.-.The.Ioma.Handbook.Of.Logistics.And.Inventory.Management.(2002).Fly.pdf

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IOMA
Handboo of
Logistics
and Inventory
Management
Team-Fly ®
The
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IOMA
Handboo of
Logistics
and Inventory
Management
B D, Managing Editor
J M and C D, Contributing Editors
P P, Editorial Director
John Wiley & Sons, Inc.
The
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Copyright © 2002 by IOMA. All rights reserved.
Published by John Wiley & Sons, Inc., New York.
No part of this publication may be reproduced, stored in a retrieval system or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, scanning or
otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright
Act, without either the prior written permission of the Publisher, or authorization through
payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood
Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 750-4744. Requests to the Publisher for
permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 605
Third Avenue, New York, NY 10158-0012, (212) 850-6011, fax (212) 850-6008, E-Mail:
PERMREQ@WILEY.COM.
This publication is designed to provide accurate and authoritative information in regard to the
subject matter covered. It is sold with the understanding that the publisher is not engaged in
rendering professional services. If legal, accounting, medical, psychological or any other expert
assistance is required, the services of a competent professional person should be sought.
This title is also available in print as ISBN 0-471-44293-3. Some content that appears in the print
version may not be available in this electronic edition.
For more information about Wiley products, visit our web site at www.Wiley.com.
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C
PART I
L
M
1. Benchmarking Logistics Performance
3
1. Logistics Pros Reveal Secrets to Benchmarking Supply Chain
Performance
3
2. Who’s Benchmarking Logistics and How Are They Doing It?
6
3. New Study Reports That Small Firms Close the Gap on Logistics
Excellence
10
4. WERC Study Discloses Logistics Managers’ Plans to Increase
Inventory Turns
13
5. Council of Logistics Management Says That the Best Logistics
Metrics Have External Focus
16
6. Benchmarking Logistics: Managing Logistics and WERC Surveys
Point Out What Firms Are Benchmarking and Why
21
7. Exclusive Managing Logistics Benchmarking Study: Logistics Wrestles
with Service as Shipment Complaints Double
25
8. Take a Bow: Inventory-To-Sales Ratio Declines to Its Lowest
in History
30
9. How Whirlpool and General Motors Create Meaningful Logistics
and Inventory Benchmarks
35
2. Distribution
39
1. Ten Low-Tech Ways to Cut Cargo Theft
39
2. Four Steps to Optimize Your Distribution Network
43
3. Hot Logistics Products Showcased at Recent Distribution/
Computer Expos
45
4. Expert Tips on How to Negotiate the Best Parcel Delivery Deals
54
5. Eight Site Selection Tips That Will Strengthen Your DC Network
56
6. Making Multivendor Consolidation Work in the Logistics
Environment
59
v
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