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BODY LANGUAGE
Introduction
Body language is an important – and often decisive – factor in risk communication.
This is especially true of communicators, who need to show congruency between the
oral information and their body language when transmitting a message, because only
if they manage to do so will the message be effective. Body language is an element
in communication that we should be very much aware of because it gives clues to the
character, emotions, and reactions of an individual.
Our state of mind is expressed in our body language. For example, if we doubt
something we hear, we raise an eyebrow. If we feel puzzled, we scratch our nose.
We cross our arms to isolate or protect ourselves. We shrug our shoulders to
express indifference. We wink as a sign of intimacy. If we are impatient, we drum
our fingers. We strike our forehead with our hand when we have forgotten
something. We rock when we feel anxious, and we sway backwards and forwards on
our feet when we are in a situation of conflict. An inexperienced speaker in an
auditorium expresses his anxiety by moving from one side to another, staring at the
ceiling, walking round in circles, or rubbing his hands together.
An awareness of body language is often the key to successful personal relationships
and it can be the secret that enables so many people to manage others. Some
individuals seem to have the knack of interpreting body language and manipulating
people with their bodies as well as their voices. Knowledge of the body language of
the other person and the ability to interpret it make a person aware of his or her own
body language. This awareness, in turn, leads to greater self-control and more
effective communication processes.
If you are aware of what you do with your body, your self-understanding becomes
deeper and more meaningful. Once you manage to control your body language, you
will be able to cross many defensive barriers and establish better relationships.
Body language is an important component of communication and it is to our
advantage to develop skills in this area in order to be better risk communicators.
Definition
Body language is the language of gestures and postures. Studies of body language
analyze the emotions transmitted through movement, such as facial expressions and
the movement of eyes, hands, legs, feet, and the whole body. These studies show
us how the body language of a person can reveal to us his or her state of mind and
intentions, and personality traits such as self-confidence, shyness, aggressiveness,
greed, rivalry. We can say that a person’s posture expresses his or her attitudes and
feelings.
The real value of body language is found in the sum of all the levels of
communication: oral language, visual language, body language, and imagination.
Genetic and cultural roots
It is difficult to determine exactly how a communication system is inherited or learned.
Darwin believed that facial expressions of emotion were the same in all human
beings, regardless of their culture.
Today it is considered that within a specific culture there exists a general agreement
to recognize the different emotional states. The human brain is programmed to raise
the corners of the mouth when the individual feels happy and turn them down when
he is discontent. Depending on the sensation that reaches the brain, a person will
frown, raise his eyebrows, or raise one side of his mouth.
The work of different researchers has shown that we can inherit in our genetic
makeup certain basic physical reactions. We are born with elements of a body
language. We can make another human being aware of basic sensations of hate,
fear, pleasure, or sadness, without ever having learned how to do so. This does not
contradict the fact that we do also have to learn many gestures that mean one thing
in one society and something else in another.
The sound signals innate in the human being remain valid and continue to play
important roles. Unlike verbal signals, they arise spontaneously and mean the same
in all cultures. Shouting, sobbing, laughing, roaring, moaning, and crying transmit
messages to everyone everywhere. Like the sounds of other species, these signals
are associated with basic emotional states and give an immediate impression of the
state of the person making the sounds.
The human being has conserved his instinctive expressions: the smile, laugh, stare,
frightened face, and solemn face are signals proper to the species. These signals
are common to all societies and persist despite the assimilation of many other cultural
gestures.
The basic sounds and gestures of our species have their origin in the early stages of
development of the human being. Crying is not only the first sign we give of our state
of mind, but also the most fundamental one, shared with thousands of other species.
There are certain expressions and standards that vary according to the culture, which
are learned during the years of early childhood. These standards prescribe what
should be done in response to the manifestation of each sensation or feeling in the
different social environments. They vary according to social roles and demographic
characteristics, and they differ from one culture to another.
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We have to admit that, at the best of times, all social gatherings are a little frightening.
We do not know how the other individual will behave at the moment of meeting.
Smiles and laughter demonstrate the existence of this fear and they are combined
with feelings of attraction and acceptance. If a person we greet does not smile
frankly, and evades our eyes, this can mean one of two things: either we do not
interest him or her; or he/she is an extremely shy, retiring person, and finds the
situation frightening.
Each movement or position of the body has adaptive, expressive, and defensive
functions – some conscious and other unconscious. Our body language can be
partly instinctive, partly taught, and partly imitative, so a person’s culture is an
important factor to bear in mind.
Territorial needs
The space surrounding a person is another important factor in the expression of body
language. Each person has a well-defined bodily space, a territory, a personal space
known as the body buffer zone . That zone is determined personally and conditioned
by the culture.
It is not known exactly how much space each person needs, since it is a kind of aura
that expands and contracts constantly as we approach other people or move away
from them. The important thing is to be aware how essential this personal space is
and respect it; we must also be aware of what happens to an individual when his or
her territory is threatened or invaded.
The following points must be borne in mind:
Introverts tend to keep a greater distance during conversation than extroverts.
A person who moves away during a conversation is showing his need to set
up greater defenses to ensure his personal space.
During a multitudinous rally or protest march, however crowded it is each
person tries to keep an inviolable area around him or herself.
Hall has subdivided the territorial needs of the individual into four zones: intimate
distance, personal distance, social distance, and public distance. The distances grow
as the intimacy decreases.
For example, for Americans, the intimate distance can be close , that is in actual
contact, or far from 15 to 45 cm. The close phase of intimate distance is for
lovemaking, being with very intimate friends, and children holding hands with their
parents or with other children.
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At the close intimate distance, one is fully conscious of the person one is with. The
far phase of the intimate distance is still near enough to hold hands.
The close personal distance is 45-75 cm, and the far personal phase is 75-120 cm
(considered the limit of physical dominance). It is no longer possible to touch the
other person comfortably from that distance, which gives a certain amount of privacy
to any meeting, but the distance is close enough to hold a fairly personal
conversation.
Masking
There are many methods for defending our personal zones; one of them is by
masking. Masking means controlling our body so that it will not give out messages
that the mind wants to hide. Masking includes facial gestures and can involve the
whole body. However, it is not possible to hide involuntary reactions such as
perspiration.
Masking is partly learned or absorbed from one’s own culture, but another part is
specifically taught, such as rules of etiquette, many of which deal with what is
appropriate or inappropriate in terms of body language.
Masking increases as a child approaches adulthood. The masks harden, they
become repressive, and are transformed into elements of protection. The adult may
be aware of the fact that although the mask protects his intimacy and enables him to
avoid associating with someone he doesn’t want to be with, it can also restrict or
prevent other contacts that he does want to establish. In some cases, the need to put
on a mask is so deep that it imposes itself automatically and it is impossible to let go
of it, but if the person is determined to grow, develop, and enter into significant
relationships, he will have to start discarding his masks. As the years pass, the
masks we use become more difficult to wear. An old man tends to forget about
himself and his face relaxes.
A smile is not merely an expression of humor or pleasure, but it can also signify
justification, defense, and even an excuse. When the smile is forced, it becomes a
mask to hide feelings.
Postures and positions
There is no word as clear as body language,
once one has learned to read it .
Psychological attitudes are said to affect the posture and the functioning of the body,
in such a way that neurotic problems also become apparent in the body’s structure
and function. If body language reveals an individual’s state of mind, personality and
ability to establish contact with others, it should be possible for the individual to
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change by modifying his body language. The important thing is to understand the
message he is trying to transmit and what he is really saying with the different parts of
his body.
A person who knows about body language and how to use it has learned to master
the most important postures and can associate them with emotional states. Such a
person will be more perceptive when dealing with others. It is an art that can be
taught, since it depends on careful observation, but it is only learned if one is aware
that it exists.
Remember that:
A round-shouldered person cannot have the strong ego of a person who
keeps his back straight; on the other hand, a straight-backed person will be
less flexible.
Hunched shoulders mean contained annoyance; raised shoulders are
associated with fear; wide, straight shoulders denote assuming
responsibilities; drooping shoulders have the connotation of carrying a heavy
burden.
Movements of the head, eyelids, and hands do not represent different postures but
they are called points. A sequence of several points is qualified as a position , which
involves at least half of the body and can last almost five minutes.
Bear in mind that:
When holding a conversation, people use certain head movements to indicate
that they have come to the end of a sentence and are waiting for the other
person’s answer.
When talking, men and women normally look right and left, up and down; they
blink; they raise their eyebrows; bite their lips; touch their nose. Each
movement is linked to what they are saying. Just as lowering the head
indicates the end of a statement or raising the head the end of a question,
major modifications in posture indicate ending points in interpretations.
Posture is not only a means of punctuating conversation, it is also the way in which
people relate to each other when they are together. Three types of postures are
distinguished:
inclusive or non inclusive
face-to-face or parallel
congruent or incongruent.
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