Test Instruction.pdf

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Title
Test Instruction, Mechanical
Test Instruction , Mechanical
Applicable for W595
CONTENTS
1
2
Test flow ................................................................................................ 2
3
Phone Lock Reset ................................................................................. 3
4
5
6
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Test Instruction , Mechanical
1 General
This document describes the process used for software upgrades and how to
functionally test the mobile phone.
If there are any failures, the mobile must be repaired according to the troubleshooting
guide or sent to a higher repair level.
2 TestProcedure
To verify all components within the Mechanical repair package, all tests must be
performed.
2.1 Test flow
It’s acceptable to return the phone to the customer if the unit passes these tests. If
there are any failures, the phone must be repaired according to the troubleshooting
guide or sent to a higher repair level.
3 Pre-TestPreparations
3.1 Liquid Damage Inspection
Before any tests are performed, an inspection of the liquid intrusion indicator should
be made at the location shown. If the liquid intrusion indicator is red, this is an
indication of possible liquid exposure. If the liquid intrusion indicator suggests liquid
exposure, please consult your local company for additional handling instructions.
The following image shows the location of the liquid intrusion indicator.
Location of the Liquid Intrusion Indicator.
(Remove battery cover)
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Test Instruction , Mechanical
3.2 Software Update
Update the phone with the latest signalling software using EMMA.
3.2.1 VerifySoftwareVersion
To verify if the mobile needs new software, you have to check the Software Version
in the mobile. Current Software Versions are checked using the following steps:
1. Start the phone.
2. Press the following Navigation key and keypad sequence: → ∗ ← ← ∗ ← ∗
3. Select “Service info”.
4. Select “Software info”.
5. Check the software file revisions on the display. (Contact your line supervisor to
determine what the latest SW revision is.)
6. Press “OK” to return to the “Service info” menu.
3.2.2 UpdateSoftwareVersion
Update the software in the mobile by doing the following:
1. Attach a fully charged battery to the mobile.
2. Open the EMMA application and log in.
3. Ensure the mobile is powered off.
4. While holding the “c” key, connect the mobile to the USB Flash Cable. (Once the
USB Icon appears in the EMMA window you may release the “c” key.)
5. Select the appropriate protocol and follow the instructions.
NOTE! If the protocol has not been previously downloaded (Available locally)
select “Server search” for a complete list of script’s available.
3.3
Phone Lock Reset
If the phone lock is on for this model, you must use the Phone Lock Reset tool in
EMMA III to automatically reset the 4 digit phone lock code to “0000”.
1. Attach a fully charged battery to the mobile.
2. Open the EMMA application and log in.
3. Ensure the mobile is powered off.
4. While holding the “c” Key, connect the mobile to the USB Flash Cable. (Once the
USB Icon appears in the EMMA III window you may release the “c” key.).
5. When prompted, select “Phone Lock Reset”.
6. The program will display “Success” on the USB Icon when the Phone lock code
has been reset to 4 zeros “0000”.
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Test Instruction , Mechanical
4 Servicetests
4.1 Required phone setup for service tests
NOTE! It is not necessary to have a SIM card inserted for the Service Tests.
1. Connect a battery then press the “On/Off” button to start the mobile.
2. The Service menu is entered using the following Navigation key and keypad
sequence: → ∗ ← ← ∗ ← ∗
3. Select “Service tests” then press the “Select” key.
4.2 Main display test
NOTE! Minor variations in display brightness and color may occur between
phones. There may be tiny bright dots on the display. These are
called defective pixels and occur when individual dots have
malfunctioned and can not be adjusted. Two defective pixels are
deemed acceptable.
To verify the display functions:
1. Select “Main display” from the “Service tests” menu and press the “Select” key.
2. The words “Main display” will be splashed in the center of the screen and then
the display toggles between different test patterns. Make sure that there are no
missing segments and the colors/contrast are OK.
3. Press the “Back” key to return to the Service tests menu.
4.3 LED/illumination test
To verify the backlighting of the display and the keypad functions:
1. Select “LED/illumination” from the “Service tests” menu and press the “Select”
key.
2. The words “LED/illumination” will be splashed on the screen.
3. Check that the backlight and the LED’s under the navigation keypad and main
keypad toggle on and off.
4. Press the “OK” key to return to the Service tests menu.
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Test Instruction , Mechanical
4.4 Keyboard test
To verify the keyboard and the navigation keypad functions:
1. Select “Keyboard” from the “Service tests” menu and press the “Select” key.
2. The phrase “Keyboard test. Press any key.” will be splashed on the screen.
3. Press all keys on the main keypad, navigation keypad and the side keys. If they
are ok a text message will be displayed corresponding to the key pressed. All
keys should be tested.
4. If you stop pressing keys the phone will return to the Service tests menu after a
few seconds.
4.5 Speaker test
WARNING! DO NOT HOLD THE PHONE TO YOUR EAR WHILE PERFORMING
THIS TEST.
To verify the speaker functions:
1. Select “Speaker” from the “Service tests” menu and press the “Select” key.
2. Adjust the volume with the navigation keys or side volume keys and make sure
that both the speakers are working properly.
3. Press the “OK” key or the “Back” key to return to the Service tests menu.
4.6 Earphone test
To verify the earphone functions:
1. Select “Earphone” from the “Service Tests” menu and press the “Select” key.
2. Adjust the volume with the navigation keys or side volume keys and make sure
that the earphone is working properly.
3. Press the “OK” key or the “Back” key to return to the Service tests menu.
4.7 Microphone test
To verify the microphone functions:
The speaker should be tested before this test is entered.
1. Select “Microphone” from the “Service tests” menu and press the “Select” key.
2. The phrase “Microphone Recording.” will be displayed on the screen. Speak into
the phone and then wait until the phrase “Microphone Playing” is displayed. The
message that you just recorded will be played back. Ensure that the recorded
sound is clear.
3. After playing the recording the phone will return to the Service tests menu.
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