BMW_Service_Inclusive.pdf

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BMW
Service Inclusive
BMW
Service Inclusive
www.bmw.com
Sheer
Driving Pleasure
www.bmw.com
Sheer
Driving Pleasure
Term of validity.
The term of validity begins with the initial date of registration and ends
when the agreed time/kilometre milestone has been reached (whichever
is reached first).
Duty of care.
Entitlement to these services assumes that you have driven your car properly
and had it serviced as recommended by the manufacturer. The following
items are not covered:
Wouldn’t you rather think about your next holiday
than your next service?
Fuel, contamination in the fuel system, top-up quantities (e. g. engine oil)
Damage to paint finish, body, covers, panels
Glass damage (e. g. windows, headlights)
Wind, squeaking and rattling noises, as well as smells
Tyres, wheel imbalances and wheel damage
Repairs to accessories, which were not included when the new vehicle
was ordered
Repairs for which the vehicle user is responsible (e. g. engine damage due
to insufficient oil, participation in race events)
With BMW Service Inclusive you can.
Errors and omissions excepted.
© Bayerische Motoren Werke Aktiengesellschaft Munich, Germany.
Not to be reproduced wholly or in part without written permission from
BMW AG, Munich.
Services provided by BMW Road Assistance, statutory warranty claims as
well as exclusions of warranty claims as stated in the conditions of sale for
new vehicles remain unaffected.
BMW Service Inclusive
BMW Service Inclusive Plus
BMW Service Inclusive Ultimate
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Wouldn’t you rather think about a special evening
than your next service?
With BMW Service Inclusive you can.
What would you prefer to plan?
Your next holiday? Or your next service appointment?
Limited costs.
Unlimited value.
Welcome to the world of BMW Service Inclusive. A world where you can devote yourself to the finer things in life,
such as your next holiday break – and let us look after your service and maintenance needs.
BMW Service Inclusive gives you complete cost transparency. And your on-board service features take the concept
of service convenience to the next level. BMW’s innovative maintenance concept keeps you up to date – you always
know exactly when your next service is due. Cost efficiencies, service transparency and easier planning put you in
pole position.
With BMW Service Inclusive, you can enjoy every second of driving a BMW – without having to worry about service and maintenance.
BMW Service Inclusive gives you the peace of mind that only comes with BMW certified technicians, state-of-the-art BMW diagnostic
technologies and Original BMW Parts. You can visit any BMW authorised workshop worldwide to get your BMW serviced.
BMW’s quest for perfection is not limited to automotive engineering. It also extends to our maintenance system. Condition Based
Service (CBS) bears clear testimony to BMW’s leading role in this field. It permanently monitors oil levels and the degree of wear and
tear of individual components. It also checks the time/km recommendations for service intervals. It analyses this data and tells you
when a service is next due.
BMW Service Inclusive comes in different packages to ensure the perfect fit for your driving style. Within these packages, you can
also vary the time/kilometre allowance to suit your individual needs. And you are free to upgrade and extend BMW Service
Inclusive, to BMW Service Inclusive Plus or BMW Service Inclusive Ultimate.
And to save you time and hassle, BMW TeleServices sends the information captured by CBS directly to your BMW Service Centre.
2 | Introduction
Limited costs. Unlimited value | 3
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Wouldn’t you rather think about your next birdie
than your next service?
With BMW Service Inclusive you can.
Service the way it was meant to be.
BMW Service Inclusive.
A new type of service experience.
BMW Service Inclusive Plus.
With BMW Service Inclusive, you have acquired the vehicle-related right to have the service and maintenance work
on the vehicle performed during the agreed term of validity by the selling dealer or any participating BMW Service
authorised workshop. Entitlement to the services is transferred to the next owner if the vehicle is sold during the
term of your contract.
With BMW Service Inclusive Plus, you have acquired the vehicle-related right to have the maintenance and repair
work on the vehicle performed during the agreed term of validity by the selling dealer or any participating BMW Service
authorised workshop. Entitlement to the services is transferred to the next owner if the vehicle is sold during the term
of your contract.
The service package consists of maintenance work and services on the factory-made vehicle (including oil, labour and all necessary
Original BMW Parts) as stated in the following:
Engine oil change including oil filter
Service/replacement of air filter, fuel filter, micro filter, spark plugs
Service brake fluid
Service vehicle check
The service package consists of wear-and-tear repairs as well as maintenance work and services on the factory-made vehicle (including oil,
labour and all necessary Original BMW Parts) as stated in the following:
Engine oil change including oil filter
Service/replacement of air filter, fuel filter,
micro filter, spark plugs
Service brake fluid
Service vehicle check
Brake pads, front and rear
Brake discs, front and rear
Clutch (if worn)
Windscreen wiper blades within framework of
engine oil change (if necessary)
4 | BMW Service Inclusive
BMW Service Inclusive Plus | 5
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Wouldn’t you rather think about your next adventure
than your next service?
With BMW Service Inclusive you can.
The ultimate in convenience.
BMW Service Inclusive Ultimate.
More Service for you.
Benefits at a glance.
With BMW Service Inclusive Ultimate, you have acquired the vehicle-related right to have the maintenance and repair
work on the vehicle performed during the agreed term of validity by the selling dealer or any participating BMW Service
authorised workshop. Entitlement to the services is transferred to the next owner if the vehicle is sold during the term
of your contract.
You can extend the term or scope of any of the above
BMW Service Inclusive packages at any point during its
original term of validity – as often as you wish.
Transparent overview of costs and services
Maximum quality guaranteed through highly skilled staff
And if you sell your BMW, the subsequent owner is also free to
upgrade the BMW Service Inclusive package that comes with
the car.
Maximum ease with unique KeyReader online diagnosis
The service package consists of wear-and-tear repairs as well as maintenance work and services on the factory-made vehicle
(including oil, labour and all necessary Original BMW Parts) as stated in the following:
Engine oil change including oil filter
Service/replacement of air filter, fuel
filter, micro filter, spark plugs
Maximum safety, mobility and flexibility
Service brake fluid
Service vehicle check
Brake pads, front and rear
Brake discs, front and rear
Clutch (if worn)
Windscreen wiper blades
within framework of engine
oil change (if necessary)
If you have any questions regarding BMW Service Inclusive, your
BMW Service Partner will be happy to help.
Also visit www.bmw.com/serviceinclusive
Excellent chance of high resale value
In addition, the BMW Service Inclusive Ultimate programme entitles customers to assert their rights concerning the repair of defects
beyond the statutory 24-month warranty period for the entire term of their contract. The reversal of the burden of proof as stated in
the conditions of sale for new vehicles applies accordingly for requests of the customer concerning the rectification of defects.
6 | BMW Service Inclusive Ultimate
More Service for you | 7
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