Authorised Memo

No 4078

To:

Customer Service Managers

Product Stores Managers

Area Managers

Field Operatives

Lincoln Service Logistic

From:

Service Operations

c.c.

Allan Dean

Bill Disley

Regional Service Managers

Date:

8th January 2007

Reference: Philips Component Level Repair Process - Update

Key Message

·         Confirmation of replacement box ordering

Further to Authorised Memo 4066 dated 12th December 2006.

The attached Philips Component Level Repair Process Jan 07 has been updated to show the process for ordering replenishment boxes.  This information can be found on Page 3.

What To Do Now

·                All Line Managers must brief relevant members of staff on this memo and the attached document by close of business Wednesday 10th January 2006.

Questions & Feedback

·                Should you have any queries regarding the contents of this memo or the attached document please contact lana.lang@dsgiplc.com or 01727 202318

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