[BIOSFORWARD] Data Lifeguard CMOS Setup Instructions The following instructions have been customized for your system. In addition to these instructions, you may need to refer to your computer owner's manual for information specific to your system. SETTING YOUR COMPUTER'S BIOS To use the new drive, you must change your BIOS settings. Use these customized instructions as a checklist, checking off each step as you complete it. [SWAPDRIVEINTRO] Booting To Your New Hard Drive Your original boot partition has been copied to your new hard drive. If you are going to boot to your new drive you will have to perform one of the following: * Follow the instructions below for information on swapping your new drive with your original boot drive. * If your BIOS supports booting to drives other then the primary master drive, you can set the BIOS to boot to your new drive. See your BIOS documentation for instructions on how to do this. [SWAPDRIVEINTRO_SATA] Booting To Your New Hard Drive Your original boot partition has been copied to your new hard drive. If you are going to boot to your new drive you will have to set the BIOS to boot to your new drive. See your BIOS documentation for instructions on how to do this. [FORWARD] Custom Installation Manual DRIVE PREPARATION INSTRUCTIONS For easy installation, use these customized instructions as a checklist, checking off each step as you complete it. The following instructions have been customized for your system. In addition to these instructions, you may need to refer to your computer owner's manual for information specific to your system, such as System Setup. [FORWARD2] FOLLOW THESE IMPORTANT PRECAUTIONS: ------------------------------------------------------------------------------- * Handle the disk drive ONLY by its frame. NEVER touch the connectors or any part of the circuit board. * DO NOT apply pressure or attach labels to the circuit board or top cover. * ALWAYS turn your computer off before beginning the installation and when adding, removing or changing jumpers on any drive. * Although switched off, ALWAYS keep your computer plugged into an electrical outlet with an earth ground. This minimizes the possibility of damage from static discharge. * Wear a grounded wrist strap if possible. Attach the wrist strap to the metal chassis of your computer. DO NOT install in areas with static-inducing carpets. * Back up the disk drive's data before starting. * ALWAYS note the orientation of all cables before disconnecting them. Some cables can be reattached in positions that don't make a proper connection. * You may need a Phillips screwdriver, needle-nose pliers and an unused power connector. ------------------------------------------------------------------------------- [ENTERCMOSSETUP] ( ) RUNNING THE SYSTEM SETUP PROGRAM To change your computers settings, you must enter the 'Setup' or 'CMOS Setup' program of your computer and change the information. There are several ways to enter the setup, depending on your computer make and model. Usually on the initial power up, there will be a message stating 'Press DEL to enter Setup' or something similar. It may be necessary to press the key quickly, as the boot sequence may continue on momentarily. Check your computer or motherboard manual for the correct key combination, or look for one of the following phrases or something similar with the word 'Setup' in it. - Hit DEL if you want to run Setup - Press F1 to enter Setup - Press F2 to enter Setup - Press and hold CTRL-ALT-ESC to begin System Setup - To enter setup: Boot to a DOS prompt, and press CTRL-ALT-Enter - Press CTRL-ALT-S to enter Setup If you cannot determine how to enter the System Setup program, consult your computer's manual or contact the manufacturer. [ENABLESECONDARY] ( ) ENABLING THE SECONDARY CONTROLLER After swapping drives you must enable the secondary controller in order to use the partitions on the secondary drive. Refer to the following instructions for information about entering the System Setup program. [DISASSEMBLY] RUNNING THE SYSTEM SETUP PROGRAM NOTE: Some BIOSes will not allow you to change the settings for your new drive until after it is installed. If your system does not allow you to configure settings until after your drive is installed, refer to this section after you have installed your drive. ( ) Enter system setup (CMOS). * Reboot your computer. * Watch the screen - as your computer starts up - for a message describing how to run the System Setup program (also called BIOS or CMOS setup). This is usually done by pressing the DELETE, ESC or F1 keys. * Press the appropriate key to enter the System Setup program. NOTE: If you cannot determine the proper key sequence to enter System Setup, refer to your computer owner's manual or call your computer manufacturer for assistance. [SYSTEMSETUPAUTO] SYSTEM SETUP SETTINGS FOR THE NEW DRIVE ( ) Verify or change the System Setup setting for your new hard drive in the %s %s position. * Select "Auto" or "Enabled". This allows your computer to configure itself automatically for your new drive. * Save the CMOS settings and exit the Setup program. [SYSTEMSETUPCOMMON] INSTRUCTIONS ON PHYSICALLY INSTALLING THE DRIVE ( ) Turn off your computer. ( ) Remove your computer cover. [PREADDTOCOPY] SETTING THE CONFIGURATION JUMPERS AND MOUNTING THE DRIVE Note: Cable Select is an alternate method to using the Master/Slave jumpers for identifying the Master or Slave device on ATA/ATAPI systems. If there are two devices on an ATA channel/cable, both devices must use either Cable Select or Master/Slave settings. The instructions below describe using the Master/Slave jumpers, however, you can use Cable Select if you so desire. ( ) Set the jumpers on the new drive for the following position: [ADDTOCOPYTABLE] New Drive: %s Position: %s Configuration: %s [POSTADDTOCOPY] NOTE: For new drives that are being added as a boot (master) drive, this position is only temporary. Your new drive must first be installed in this position to allow data to be transferred from your old drive to your new one. [CDROMMASTER] CHANGING THE CD-ROM DRIVE JUMPER SETTINGS ( ) Change the jumpers on your CD-ROM drive from master to slave. The correct jumper settings can usually be found on a label on top of the CD-ROM drive or near the jumper block on the back of the drive. [MAYNEEDTOCHANGEMASTERJUMPERS] CHANGING MASTER DRIVE JUMPER SETTINGS ( ) The jumpers on your old drive may need to be changed. Verify the jumper settings for the old drive. [PREMASTERDRIVE] CHANGING MASTER DRIVE JUMPER SETTINGS ( ) Change the jumper settings on your old drive. [MASTERJUMPERSOK] MASTER DRIVE JUMPER SETTINGS ( ) The jumper settings on your master drive do not need to be changed. [MASTERTABLE] Drive: %s Position: %s Configuration: %s [POSTMASTERDRIVE] NOTE: The jumper settings on your old drive need to be changed when adding a slave drive. You may need to remove the old drive to change the jumper settings. After the jumpers are properly set, reinstall this drive. [SYSTEMLOCKUP1] ------------------------------------------------------------------------------- TROUBLESHOOTING System Lockup Information If you have added a new drive and your system locks up at boot time (right after turning on the power), or your system locks up during System Setup, there are several possible causes. If using EIDE, verify that the 40-pin ribbon cable is properly attached, making sure that pin 1 on the cable matches pin 1 on the drive. [SYSTEMLOCKUP9X] Next, if your new drive is larger than 33.8GB, you may have an Award 4.51 BIOS with a 33.8GB limitation that causes the system to hang during the Power On Self Test (POST). The best solution is to obtain a BIOS upgrade from your computer manufacturer to support drives greater than 33.8GB. [SYSTEMLOCKUP2] Another solution for this 33.8GB limitation is to use the Cylinder Reduction Jumper (CRJ) that will lock the drive's LBA size to approximately 32 GB, allowing it to be used on systems that do not support it (such as those having the Award BIOS 4.51 problem). Follow the procedure below titled "For drives WITH an Cylinder Reduction Jumper Option" to lock the drive size to approximately 32GB. (Note if the CRJ is used on a drive over 32GB, Ontrack's DDO will not see more than the CRJ forced size of approximately 32GB). If your new drive is between 2.1Gb and 32GB, and your System Setup (CMOS) is set to "AUTO," you may have a BIOS with a 4096-cylinder limitation that hangs the system during auto-detection. Your computer manufacturer may have a BIOS upgrade that will support more than 4096 cylinders. To continue with this installation, your drive may provide a Cylinder Reduction Jumper (CRJ) setting that lowers the cylinder auto-detection to below the BIOS limitation barrier and still provide full drive capacity using your hard disk installation utility. In this case, power off your system and install your drive's CRJ, or remove your new drive and go to the beginning of these instructions and follow each step. For drives WITH a Cylinder Reduction Jumper (CRJ) option: 1. Install the CRJ per drive label instructions. 2. Set the CMOS drive type using ONE of the following methods listed in preferred order: a. Select "Automatic Drive Dete...
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