Presario 2800 Mobile PC Series.pdf

Maintenance and Service Guide

Evo Notebook N800c,

Evo Notebook N800v,

Evo Notebook N800w, and

Presario 2800 Mobile PC Series

Document Part Number: 268135-003

January 2003

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying computer features, components, and

spare parts, troubleshooting computer problems, and performing

computer disassembly procedures.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.

and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel

Corporation in the U.S. and/or other countries. All other product names

mentioned herein may be trademarks of their respective companies.

HP shall not be liable for technical or editorial errors or omissions contained

herein or for incidental or consequential damages in connection with the

furnishing, performance, or use of this material. The information in this

document is provided “as is” without warranty of any kind, and is subject to

change without notice. The warranties for HP products are set forth in the

express limited warranty statements accompanying such products. Nothing

herein should be construed as constituting an additional warranty.

Maintenance and Service Guide

Third Edition January 2003

Second Edition October 2002

First Edition April 2002

Document Part Number: 268135-003

Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–41

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–43

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–44

1.5 Computer External Components . . . . . . . . . . . . . . 1–45

1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–55

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1

Selecting Computer Setup or

Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu. . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing

Configuration Information . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . 2–10

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Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer System Major Components . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics/Hardware

Kit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . 3–18

3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors. . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Computer for Disassembly . . . . . . . . 5–4

5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9

5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–9

5.6 Mini PCI Communications Board . . . . . . . . . . . . . 5–12

5.7 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.8 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.10 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26

5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

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Contents

5.13 Display Release Assembly . . . . . . . . . . . . . . . . . . . 5–33

5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.15 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38

5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40

5.17 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . 5–42

5.18 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44

5.19 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

C Screw Listing

Index

Maintenance and Service Guide

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