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CompTIA Project+ Study Guide: Exam PK0-003
Covers All Exam Objectives for Exam PK0-003
Includes Real-World Scenarios, Review Questions,
and Leading-Edge Exam Prep Software Featuring:
Custom Test Engine
Hundreds of Sample Questions
Electronic Flashcards
Entire Book in PDF
Project+
™
STUDY GUIDE
Exam PK0-003
Kim Heldman
William Heldman
SERIOUS SKILLS.
CompTIA ®
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CompTIA Project+ Study Guide (PK0-003)
Exam Objectives
OBJECTIVE
CHAPTER
1.0 Pre-Project Setup/Initiating
1.1 Explain the requirements to complete a pre-project setup
• Identify the project
• Validate the project
• Prepare a project charter
• Obtain approval (signature) for project charter
1
1
1
1
1
1.2 Identify the characteristics of a project
• Temporary endeavor
• Delivers a unique product or service
• Constrained by time
• Resources and quality
1
1
1
1
1
1.3 Summarize the steps required to validate a project
• Validate business case (Feasibility analysis, Justi cation for project, Alignment to strategic plan)
• Identify and analyze stakeholders
1
1
1
1.4 Explain the components of a project charter
• Key project deliverables
• High level milestones
• High level cost estimates
• Identify stakeholders
• General project approach
• Problem statement
• High level assumptions
• High level constraints
• High level risks
• Project objectives
2
2
2
2
2
2
2
2
2
2
2
1.5 Outline the process groups of the project life cycle
• Initiating/Pre-Project Setup
• Planning
• Executing
• Monitoring/controlling
• Closing
2
2
2
2
2
2
1.6 Explain the different types of organizational structures
• Functional
• Weak matrix
• Matrix
• Strong matrix
• Project Based
1
1
1
1
1
1
2.0 Project Planning
2.1 Prepare a project scope document based on an approved project charter
• Key Performance Indicators (KPIs)
• Scope boundaries
• Constraints
• Assumptions
• Detailed objectives
• Final project acceptance criteria
• Validate scope statement with stakeholders
3
3
3
3
3
3
3
3
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OBJECTIVE
CHAPTER
2.2 Use a Work Breakdown Structure (WBS) and WBS dictionary to organize project planning
•
Explain the bene ts of WBS
3
3
3
3
3
3
3
•
Explain the levels of a WBS
•
Explain the purpose of a WBS
•
Identify the planning processes which utilize the WBS as an input
•
Critique a given WBS
•
Explain the purpose of a WBS dictionary
2.3 Outline a process for managing changes to the project
•
Approvals required
6
6
6
6
6
6
•
Forms needed
•
Turnaround times
•
Document routing
•
Communication ow
2.4 Develop a project schedule based on WBS, project scope and resource requirements
• Schedule to milestones
• Analyze Gantt chart
• Identify dependency types
• Determine the critical path of a project schedule
• Establish schedule baselines
4
4
4
4
4
4
2.5 Given a desired deliverable, apply the appropriate tool and/or method to produce the appropriate outcome
• Tools (PERT, Gantt)
• Methods (CPM)
4
4
4
2.6 Given a scenario, interpret the results of using the following tools and/or methods
• Tools (GERT)
• Methods (CPMNetwork diagram: ADM, PDM, CDM, CCM)
4
4
4
2.7 Identify components of an internal/external communication plan
•
5
5
5
5
5
Format (formal, informal, written and verbal)
•
Method of distribution
•
Distribution list
2.8 Outline the components of a risk management plan
•
6
6
6
6
6
6
Risk matrix
•
Risk register
•
Risk response strategies
•
Stakeholder risk tolerance
2.9 Identify roles and resource requirements based on WBS and resource availability
• Identify existing resource availability
• Identify training needs/outsourcing requirements
• Assign resources to scheduled tasks
5
5
5
5
2.10 Identify components of a quality management plan
• Quality metrics, control limits, and frequency of measurement
• Quality assurance processes
• Quality control processes
• Quality baseline
6
6
6
6
6
2.11 Identify components of a cost management plan
• Control limits
• Assign costs
• Chart of accounts
• Project budget
• Cost estimates (bottom up, top down, parametric, expert judgment, analogous)
• Cost baseline
6
6
6
6
6
6
6
2.12 Explain the procurement process in a given situation
•
Project needs assessment/gap analysis
5
5
5
5
•
Make or buy decision
•
RFI, RFQ, RFP (Request for: Information, Quote, Proposal)
Frequency
•
Initial risk assessment
•
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OBJECTIVE
CHAPTER
• Request seller response
• Evaluate seller response
• Vendor selection
• Contract development
5
5
5
5
2.13 Explain the purpose and common components of a transition plan
• Ownership
• Transition dates
• Training
• Extended support
• Warranties
6
6
6
6
6
6
3.0 Project Execution and Delivery
3.1 Coordinate human resources to maximize performance
• Assemble and develop project team, build team cohesiveness, perform individual performance appraisals
• Identify common causes of con ict: (Competing resource demands, Expert judgment, Varying work styles)
• Detect con ict and apply con ict resolution techniques (Smoothing, Forcing Compromise,
Confronting, Avoiding, Negotiating)
7
7
7
7
3.2 Explain the importance of a project kick-off meeting and outline the common activities performed
during this meeting
• Communicates stakeholder expectations, high level timeline, project goals and objectives, roles
and responsibilities to the project team
7
7
3.3 Recognize the purpose and in uence of organizational governance on a project’s execution
• Standards compliance (Local, state, federal, ISO)
• Internal process compliance (Audit trails, retention, version control)
• Decision oversight (Change Control Board, committee consulting)
• Phase gate approval (Tollgate approval, project phase transition)
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3.4 Given a scenario, select which component(s) of a project plan is affected and select what action(s)
should be taken.
• Actions (Schedule meetings, Manage scope, Follow communications plan, Manage project quality,
Manage risks, Issue management, Prepare performance reports, Receive work performance
information, Manage costs within budget, Implement approved changes)
• Components (Risk register, Communications plan, Issues log, Change management form, Quality
management metrics, Project schedule, WBS, Budget, Resource requirements, Scope statement)
7
7
7
4.0 Change, Control and Communication
4.1 Given a scenario, implement proper change management procedures
•
Identify change
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•
Document using the appropriate change control forms
•
Perform impact analysis
Coordinate with the appropriate stakeholders to select the course of action
•
Update the appropriate project plan components based on the approved change request
4.2 Evaluate the impact of potential changes to triple constraint
•
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Cost/resources
•
Quality
•
Scope
4.3 Using the risk management plan determine an appropriate response to potential risk/opportunity events
•
Perform qualitative and quantitative risk analysis
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8
8
•
Opportunities (Sharing, Exploiting, Enhancing)
•
Threats (Avoidance, Acceptance, Mitigation)
•
Update risk register with appropriate changes
4.4 Given a scenario, execute appropriate resource leveling techniques
•
Fast tracking
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8
8
8
•
Crashing
•
Delaying
•
Optimizing (Use of tools as necessary)
•
Time/Schedule
•
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