Mcgraw-Hill The Six Sigma Project Planner Ebook - Fly.pdf - six sigma - kazokj

Team-Fly ®

The Six Sigma Project Planner

A Step-by-Step Guide to Leading

a Six Sigma Project Through DMAIC

Thomas Pyzdek

McGraw-Hill

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DOI: 10.1036/0071425551

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Contents

List of Figures

List of Tables

vii

List of Worksheets

vii

Preface

Introduction

xii

How to Use The Six Sigma Planner

xii

1. Planning

Develop the Project Charter

Project Charter 1

The Project Charter Document 1

Conduct a Feasibility Analysis

Is This a Valid Project 5

Feasibility Analysis Study 8

The Project Plan

Project Metrics 16

Refining the Dollar Opportunity Estimates 20

How Will I Monitor Satisfaction with Project Success? 22

Identify Human Resources Need to Complete the Project 24

Identify Other Resources Needed to Complete the Project 27

Work Breakdown Structures

Creating the WBS 29

Integration and Test 32

Project Schedule Development 32

Activity Definition 35

Activity Dependencies 38

Estimating Activity Duration 40

Gantt Charts 42

Network Diagrams 46

Resource Availability 51

Calendars 51

Schedule Improvement 54

E stimating Project Duration Statistically 60

Calculating the Cost of a Schedule 66

Resource Leveling 70

Project Control Subplans

Risk Control Plan 72

Quality Plan 80

Cost Control Plan 84

Schedule Control Plan 87

Project Schedule Management

Scope Change Control Plan

iii

Change Control System 90

2. Define

What Is the Current State?

What’s Wrong with the Way Things are Now? 96

Quantify the Undesirable Effects 97

Tools and Techniques 97

Failure Mode and Effect Analysis (FMEA)

100

FMEA Process 100

Process Metrics

106

Other Key Factors and Metrics 110

How Does This Project Move the Organization Toward Its

Strategic Goals and Objectives?

111

3. Measure

Measurement Reliability and Validity

113

Dimension Measurement Analysis 113

Attribute Measurement Analysis

115

4. Analyze

119

Quantify the Current Process

119

Catalog of Data Sources for This Process 119

Exploratory Data Analysis 121

Descriptive Data Analysis 122

Example of Using Worksheet 124

Quantify the Capability of the Current Process

125

Conduct a Process Audit 125

Prepare an Audit Report 129

Determine Sigma and DPMO Levels CTx’s 129

Process Capability and Process Actual Sigma Levels

Continuous CTx Characteristics 129

Measuring Process Capability for Variables Data 129

Measuring Actual Process Performance for Variables Data 130

Process Capability and Process Actual Sigma Levels for

Attribute CTx Characteristics 131

Measuring Process Capability for Attributes Data 132

Measuring Actual Process Performance for Variables Data 132

5. Improve

139

Optimize the Process

139

Perform Designed Experiments 141

What Will the Future State Be?

144

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