with Leil Lowndes
TAPE 1A: HOW TO MAKE AN UNFORGETTABLE FIRST IMPRESSION
Introduces the series and gives you 2 techniques you can start using immediately to create a dynamic first impression in the first minute or less. The first is a nonverbal technique which makes you come across as a confident, friendly and outgoing person. The other is a verbal device which creates a feeling of instant rapport with your conversational partner.
TAPE IB: HOW TO CAPTIVATE ANYONE, ANYTIME, ANYPLACE
Presents three techniques you can use on new acquaintances and friends alike to dazzle them with your friendliness and sincerity. Includes an 8-point checklist to use while conversing with everybody to make them feel that they (and therefore you) are a very special person.
TAPE 2A: THE SECRET OF SMALL TALK
discover the secrets of making charismatic conversation with new acquaintances, and why the first words out of your mouth are crucial. Includes a 4-point Small Talk Checklist to make sure you are on target with your opening words. Then learn the Secret of Small Talk to keep all your small talk appropriate and engrossing.
TAPE 2B: TRANSITION FROM SMALL TALK TO DEEPER TALK
Here are 6 techniques to shift from small talk into communication which is more engrossing and profound. Includes a linguistic trick to revive a conversation that is petering out, and another to uncover your conversational partners' hot buttons. Then learn a dozen rapport establishing phrases, and discover 2 unique methods of making a new acquaintance subconsciously feel like you are an old friend.
TAPE 3A: HOW TO SOUND LIKE AN INSIDER IN ANY CROW][)
Arms you with two techniques to make stimulating conversation in any group of people no matter how little you have in common. The first gives you methods when you know in advance what type of people you'll be talking to. The other is for when you "go in cold" and need to talk intelligently with a diverse 'group of strangers.
TAPE 3B: MEGA REWARDS FOR MEGALISTENING
Introduces a unique approach to listening. Brings the difficult task of absorbing the speaker's messages to life and makes it fun. You'll learn to pick up every subtlety be listening like a translator listens, a dancer listens, a film maker listens, a psychiatrist listens, ...and finally like a lover listens. With the 4-Point Listening Checklist, you then uncover their hidden messages and learn to give responses aimed right at their heart.
TAPE 4A: HOW TO WORK A PARTY LIKE A POLITICIAN WORKS A ROOM
Gives you the 6 questions politicians and serious socializers ask themselves before going to a party. Learn how to meet the people you want, and then how to gracefully get into __ and out of __ conversations with them. Practice the technique to present yourself as a fascinating person when they ask you, "And what do you do?" Discover the one item you should wear to every party, and learn the best way to follow up on the important people you meet.
TAPE 4B: LET YOUR BODY DO THE TALKING
Studies say approximately 75% of communication comes through body language. So here's the complete course in getting yours shaped up to express confidence, composure and credibility. You'll also learn how to read the other person's body language to unearth their hidden messages or tell if they are lying. And master Eyeball Selling, a technique to convince your listener of your ideas by watching their movements. Finally, you'll learn how to tell if someone of the opposite sex finds you attractive.
TAPE 5A: REACH OUT AND TOUCH EVERYBODY .. BY PHONE
Become a master phone communicator through these 10 topnotch telephone techniques. Learn how to show more personality on the phone and make everyone you call feel special. You'll learn ways to keep people absorbed in your phone conversations, and how subtle changes in the words you use make a big difference. You'll also learn what kind of voice mail messages to leave to make people perceive you as more intelligent and call you back.
TAPE 5B: PUT PIZAZZ IN YOUR CONVERSATION WITH PRO'S TECHNIQUES
Discern how you sound to your listeners and how to regulate the speed and tone of your voice. Discover image consultants' techniques to put passion in your conversation, and professional speakers' techniques such as using dramatic silences, collecting rich phrases and humor to entertain your listeners... and much more. Finally, learn actors' techniques to be completely relaxed when giving presentations to groups of people.
TAPE 6A: THE POWER OF PRAISE _ THE FOLLY OF FLATTERY
Elevate praise to an art form and win many friends. Master the Killer Compliment, the Little Strokes Compliment, the Implied Compliment, the Grapevine Compliment, the Carrier Pigeon Compliment, the Bulls Eye Compliment, the Knee Jerk Compliment, and the Racking Compliment. You'll also discover the Boomerang Technique to make other people want to compliment you!
Learn the predictable patterns of tough cookies' annoying behavior, and how to chew them up so they don't even feel bitten. Here are step-by-step methods for dealing with negativists, constant talkers, the super-agreeable people who always let you down, hostile aggressive bullies, and snipers. Finally learn the magic catchall sentence that turns the worst of them around.
TAPE 7A: DIFFERENT STROKES FOR DIFFERENT FOLKS AND DIFF RENT GENDERS
Throughout history, philosophers and psychiatrists have divided people into four basic personality types. In this tape you learn how to determine your basic personality type. (Are you a box, a circle, a triangle or a squiggle?) Then you learn how to relate to the other boxes, circles, triangles and squiggles of the world. To further clarify our complicated communications conundrum, you'll examine differences in talking to men and talking to women.
TAPE 7B: HOW TO PLAY CONVERSATIONAL HARDBALL... AND WIN
Master The Converter, a powerful 5-step tool to persuade, sell, negotiate... and to win! Learn a foolproof pattern to sequence your concepts so you get your important ideas across. then how to tailor your points depending on who you're talking to. Discover ways to make your message hit home with real stories from your own life.
TAPE 8A: ADVANCED RAPPORT ESTABLISHING TECHNIQUES
Explores 7 subliminal rapport-establishing techniques. Learn how to emulate and capitalize on your conversational partners' background and experiences, clone their perceptions, and then create analogies and similes from their world. This tape gives you an advanced telephone technique for both deep rapport and crystal clear comprehension. Finally, here is a method for winning your conversational partners' hearts by doing their thinking for them!
TAPE 8B: HOW TO TALK WITH TIGERS AND NOT GET EATEN A_LIVE
This tape takes conversation to its highest level. It gives you sophisticated communication techniques which can mean the difference between staying on _ or toppling off the top rung of the social or corporate ladder. You'll learn advanced concepts like providing a Safe Haven for high level contacts, and always Knowing the Score in any relationship.
The course ends on a lighter note with The Ten Common Phrases you should never ever say in everyday conversation!
CONVERSATION CONFIDENCE WORKBOOK
Leil Lowndes
Introduces the series and gives you 2 techniques to create a dynamic first impression in the first minute or less. The first is a non-verbal technique which makes you come across as a confident, friendly and outgoing person. The other is a verbal device which creates a feeling of instant rapport with your conversational partner.
********************
The Carnegie Institute of Technology study revealed that in all fields:
__% of financial success in life is due to professional knowledge.
__% of financial success in life is due to good communications skills.
Rank, in order, (#1 through #6) the top skills employers most consider when hiring:
__ Previous work experience
__ Recommendations from previous employers
__ Good communication skills
__ Professional Training
__ Number of years of schooling
__ A good attitude
The first impression you make on a new acquaintance
20%
What you say
30%
The sound of your voice
50%
Your body language, your expressions,
and how you move
NON_VERBAL TECHNIQUE: THE HELLO OLD FRIEND TECHNIQUE
To make a dynamic impression, and transform your body into that of an open, warm and friendly person without even thinking about it, imagine your n
a _ _ _ _ _ _ _ _ _ _ _ is an o _ _ f _ _ _ _ _.
VERBAL TECHNIQUE: ECHOING
To give your conversational partner the feeling that you like their "family,"
use their arbitrary c _ _ _ _ _ of w _ _ _ _
Page 1
TAPE 1B: HOW TO CAPTIVATE ANYONE, ANYTIME, ANYPLACE
Presents 3 techniques you can use on new acquaintances and friends alike to dazzle them with your friendliness and sincerity. Includes an 8_point checklist to use while conversing with everybody to make them feel that they (and therefore you) are a very special person.
Technique #1: YOUR PERSONALITY SOFTENER
To seem captivated by your conversational partner, use this 8-point checklist which transforms your body into that of a warm and friendly person.
S is for __________
While you are looking at someone, keep your eyes on theirs with an occasional glance at their most attractive facial feature.
O is for __________
When you stand in this position at a party, people will instinctively gravitate toward you.
F is for __________
When you take this body position, you reassure your CP (Conversational Partner) that you genuinely like them.
T is for __________
In a new relationship, women can use this technique more often than men. However as a relationship progresses, men should do it more!
E is for __________
If you don't practice this technique, it will give your CP the subliminal message that you are bored with them.
N is for __________
This does not necessarily mean "I agree with you." But it does mean, "I understand."
Without this attribute, people will be bored with you no matter what you're talking about.
R is for __________
You can give your CP the subliminal feeling that you are attracted to them by playing with this technique.
NOTE: ALL of the above warm and friendly body language signals happen automatically when you use the Hello Old Friend technique.
Page 2
Technique #2: THE FLOODING SMILE
To make everyone feel your smile is genuine and especially for them, don't smile too q _ _ _ _ _ _ .Look at them for a few seconds. Drink them in through your eyes. And then let a s _ _ _, warm, smile of appreciation flood over your face. And remember, the sincere smile involves your whole face, even your e _ _ _.
Technique #3: THE STICKY EYES TECHNIQUE
The time difference between tearing our eyes away from someone we love and looking away from a bore is a f _ _ _ _ _ _ _of a s _ _ _ _ _ but it signifies "rejection" or "acceptance." To give your CP the impression that you are captivated by what they are saying, let your eyes l _ _ _ _ a f _ _ _ _ _ _ _ of a
s _ _ _ _ _ longer on them before looking away.
Technique #4: THE VISUAL VOYAGE TECHNIQUE
To give your CP the impression that you enjoy looking at them, take a visual voyage all over their
f _ _ _ while they are talking, concentrating mostly on their e _ _ _. Often
s _ _ _ _ _ _ makes us avoid looking directly at someone.
Technique #5: THE SNORE TECHNIQUE
To make even boring people feel you find them interesting, use this beastly little trick. Think, "W _ _ _ a
s _ _ _ _ this person is!" And then check your body for the S, the N, the 0, the R and the E from the acronym above. And, believe it or not, even you will begin to enjoy the conversation!
Name three people you will intend to use YOUR PERSONALITY SOFTENER on:
Friend:
Family member:
Co-Worker:
After you use this technique on them, record their reactions. Did you notice how their response to you was more friendly than usual?
Now, try the SOFTENER technique on the next person you meet and record their reactions to you:
Discover the secrets of making charismatic conversation with new acquaintances, and why the first words out of your mouth are crucial. Includes a 4_point Small Talk Checklist to make sure you are on target with your opening words. Then learn the Secret of Small Talk to keep all your small talk appropriate and engrossing.
Some important points on small talk to remember
The secret of small talk is: It should be________
The most important factor to consider in making is small talk is the s _ _ _ _ _ _ of what you are saying.
Like in music, in small talk, the r _ _ _ _ _ the m _ _ _ _ _and the f _ _ _ _ _ _ are more important than your words.
Whenever first meeting someone, let your s _ _ _ _ and your b _ _ _
L _ _ _ _ _ _ _ carry the day.
Concerning your first words, have the courage of your own t _ _ _ _ _ _ _ _
Try to start as many sentences as you can with the magic little three-letter word,
Whenever you hear that you have something in common with your conversational partner, the longer you wait to reveal it, the more i _ _ _ _ _ _ _ _ he or she will be.
THE SMALL TALK CHECKLIST Your very first words should be...
1) N _ _ _ _ _ _and not t _ _ _ _ _ _ _ _ _ _
When talking with a stranger, make sure that your first words reveal everything you want from that person.
2) R _ _ _ _ _ _ _ to s _ _ _ _ _ _ _ _
Try to make your first words relate to what is going on at the moment.
3) P _ _ _ _ _ _ _, C _ _ _ _ _ _ _ _ _ _ _ _, or E _ _ _ _ _ _ _ _.
If you say anything unpleasant or disagree too early in your conversation with a new acquaintance, that is 100% of their impression of your total personality.
4) E _ _ _ to a _ _ _ _ w _ _ _ _
In your first conversation with a new acquaintance, agreement on small points often subliminally determines whether the conversation will continue or not
There are two kinds of people in this life. Those who walk into a room and say
"Well, _ _ _ _ _ __!” And those who walk in and say,
"Ah, _ _ _ _ _ _ _ _ _ _ _!” You want to be one of the latter.
Technique #1: CHERRY PICKING
To make the conversation more interesting for your conversational partner, and to slide out of small talk, adjust the cherry picker in your ear. Listen for any a _ _ _ _ _ _, any d _ _ _ _ _ _ _ _, any d _ _ _ _ _ _ _ _ _, or any mention of another p _ _ _ _, t _ _ _ or p _ _ _ _ _
Make liberal use of simple, short, supportive statements like "I can understand how you felt about that." Or "You made a wise choice," or "I'm so happy for you." Write a few of your own empathizes here:
Asking about someone's job:
What is a good substitute phrase if you are hesitant to ask a new acquaintance, "What do you do?"
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