Armstrong Michael - A Handbook Of Management Techniques, Revised 3rd Edition.pdf - Leader. Manager - pcdoctor03

Michael Armstrong

MANAGEMENT

TECHNIQUES

REVISED 3RD EDITION

A COMPREHENSIVE GUIDE TO

ACHIEVING MANAGERIAL EXCELLENCE

AND IMPROVED DECISION MAKING

A Handbook of

MANAGEMENT

TECHNIQUES

MANAGEMENT

TECHNIQUES

A Handbook of

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iii

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Publisher’s note

Every possible effort has been made to ensure that the information contained in

this book is accurate at the time of going to press, and the publishers and author

cannot accept responsibility for any errors or omissions, however caused. No

responsibility for loss or damage occasioned to any person acting, or refraining

from action, as a result of the material in this publication can be accepted by the

editor, the publisher or any of the authors.

First published in Great Britain and the United States in 1986 by Kogan Page Limited

Second edition 1993

Third edition 2001

Revised third edition 2006

Apart from any fair dealing for the purposes of research or private study, or crit-

icism or review, as permitted under the Copyright, Designs and Patents Act 1988,

this publication may only be reproduced, stored or transmitted, in any form or by

any means, with the prior permission in writing of the publishers, or in the case of

reprographic reproduction in accordance with the terms and licences issued by the

CLA. Enquiries concerning reproduction outside these terms should be sent to the

publishers at the undermentioned addresses:

120 Pentonville Road

525 South 4th Street, #241

London N1 9JN

Philadelphia PA 19147

United Kingdom

USA

www.kogan-page.co.uk

The right of Michael Armstrong to be identified as the author of this work has been

ISBN 0 7494 4766 4

British Library Cataloguing-in-Publication Data

A CIP record for this book is available from the British Library.

Library of Congress Cataloging-in-Publication Data

Armstrong, Michael, 1928-

A handbook of management techniques : a comprehensive guide to achieving

managerial excellence and improved decision making / Michael Armstrong – Rev.

3rd ed.

p. cm.

ISBN 0-7494-4766-4

1. Management. I. Title.

HD31.A72 2006

658–dc22

2006017490

Typeset by Saxon Graphics Ltd, Derby

Printed and bound in Great Britain by Bell & Bain, Glasgow

Armstrong Michael - A Handbook Of Management Techniques, Revised 3rd Edition.pdf

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