CompanyLogo
<Company Site Addr1
Site Addr2
Site Addr3
Site Addr4
Postcode>
Issued by:
<Plan Owner>
Version:
Date:
Copy Number:
<Company Name> Confidential
Instructions for Using This Template
This template Disaster Recovery Plan is a typical example of the contents of a plan document, which will help you save time when writing your own. However, ALL of this plan is designed to be CUSTOMIZED for the solution designed specifically for your company. In particular, the teams, timescales and responsibilities are for example ONLY and are not necessarily recommendations. Note also that some of the teams referred to may be only one person.
The layout has been designed to be easy to navigate, but, again, you may wish to modify it, particularly the cover page, to suit a house style.
The document contains some hints for writing your own plan; these are in bold italic text. Remember to delete these paragraphs, together with these instructions, when you finalize your plan.
When you have written your plan, remember to:
· Customize the footer in the first two sections (Header and Footer on the View menu).
· Search for < to ensure that you have entered appropriate text in all placeholders.
· Regenerate the table of contents and the cross references (Select All with Ctrl A and press F9).
Version <1.0> <Date>
Contents
Disaster Recovery Plan 1
<Company Name> 1
Table of Contents 3
1. About This Disaster Recovery Plan 7
1.1. Purpose and Scope of This Plan 7
1.2. Updating This Plan 7
1.3. Distribution List 8
2. Plan Objectives 9
3. Recovery Teams and Responsibilities 10
3.1. Disaster Management Team 10
3.2. Operations Team 12
3.3. Networks Team 13
3.4. Facilities Team 14
3.5. Communications Team 15
3.6. <Other Recovery Teams> 16
3.7. Standby Facilities Team 16
4. What To Do in the Event of a Disaster 18
4.1. Standard Emergency Procedures 18
4.2. The First Steps for the Recovery Teams 18
4.3. The Next Steps 19
5. Recovery Scenarios 20
5.1. Scenario One: Minor Damage 20
5.2. Scenario Two: Major Damage 21
6. Recovery Activities 22
6.1. Overview of the Tasks for Each Team 22
6.2. Disaster Management Team Tasks 23
6.2.1. Immediate 24
6.2.2. Within Three Hours 24
6.2.3. Within Twenty Four Hours 24
6.2.4. Ongoing 25
6.3. Operations Team Tasks 25
6.4. Networks Team Tasks 27
6.5. Facilities Team Tasks 28
6.6. Communications Team Tasks 30
6.7. <Other Recovery Teams> Tasks 31
7. The Command Centre 33
7.1. Primary Command Centre 33
7.2. Alternative Command Centre 33
7.3. Command Centre Requirements 33
8. The Standby Facility 36
8.1. Location of the Standby Facility 36
8.2. Standby Alert Confirmation Sheet 37
9. The Data Storage Location(s) 39
9.1. Storage Location 1 39
9.2. Storage Location 2 39
10. Critical Business Lessons 41
10.1.Class 1 Systems 41
10.2.Class 2 Systems 42
11.Supplies for the Standby Facility 43
11.1.Supplies 43
11.2.Documentation 44
11.3.Other Equipment 45
12.Directories 46
12.1.Emergency Services 46
12.2.Recovery Team Members 47
12.2.1.Disaster Management Team: Members and Contacts 47
12.2.2.Operations Team: Members and Contacts 48
12.2.3.Networks Team: Members and Contacts 48
12.2.4.Facilities Team: Members and Contacts 49
12.2.5.Communications Team: Members and Contacts 49
12.3.First Aiders 50
12.4.User Groups and Application Support 50
12.5.Vendor and Supplier Contacts 51
13.Inventories 53
13.1.Computer Hardware 53
13.2.Non-computer Equipment 60
13.3.Software Inventory 61
13.4.Operating Systems 61
14.Related Documentation 63
Plan Revision History
It is important that this Disaster recovery Plan accurately reflects the current situation and business requirements at <Company Name>. Updates must be provided to <Plan Owner>
The following table describes the history of this document.
Version
Date Issued
Reason for Update
Hint: Clearly define the scope of the plan. For example, the plan may cover the company’s computer processing only, or it may be broader and extend to environmental and safety issues.
This plan has been designed and written to be used in the event of a disaster affecting <Company name> at <Company Site Address>.
This plan is structured around teams, with each team having a set of specific responsibilities.
The decision to initiate disaster recovery procedures will be taken by the Disaster Management Team Leader or his deputy after assessing the situation following a disaster or crisis.
If the Disaster Management Team Leader decides to initiate disaster recovery procedures, then all members of the recovery teams will follow the procedures contained in this plan until recovery is complete.
This plan contains all the information necessary to restore an operational service in the event of a serious disruption of computer services at <Company Site>.
This plan must be kept up...
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